Terms and Conditions

Compliant with: EU Law, US Law, and Indian Law

Terms and Conditions of Use

Effective Date: February 8, 2026
Last Updated: February 8, 2026

1. Introduction and Acceptance

Welcome to Researpa Techtrends (“we,” “our,” “us,” or “Company”). These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of our website https://fireprotek.com (“Website”), products, and services (“Services”).

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or Services.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Researpa Techtrends.

2. Definitions

“Company,” “we,” “us,” “our”: Researpa Techtrends, registered at F-547, Modern Tower, 8A, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160055, Mohali, Punjab, 160055, India
“User,” “you,” “your”: Any individual or entity accessing or using our Website or Services
“Website”: https://fireprotek.com and all associated pages, subdomains, and mobile applications
“Services”: All products, services, content, and features offered through our Website
“Products”: Fire-retardant wood polish and related coating products
“Content”: All text, images, videos, graphics, logos, data, and materials on our Website
“Account”: User registration account (if applicable)

3. Eligibility and User Representations

3.1 Age Requirements

You must be at least:

18 years old (India and general use)
18 years old (United States)
16 years old (European Union)

If you are under the required age, you may only use our Services with parental or guardian consent.

3.2 Legal Capacity

By using our Services, you represent and warrant that:

You have the legal capacity to enter into binding contracts
You are not prohibited from using our Services under applicable law
All information you provide is accurate, current, and complete
You will comply with all applicable laws and regulations

3.3 Business Users

If you are using our Services on behalf of a business or organization:

You have authority to bind that entity to these Terms
References to “you” include both you and the entity you represent

4. Use of Website and Services

4.1 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use our Website for personal or business purposes
View and download Content for informational purposes
Purchase and use our Products in accordance with product specifications

4.2 Prohibited Uses

You agree NOT to:

General Prohibitions:

Violate any applicable laws, regulations, or third-party rights
Use our Services for any unlawful or fraudulent purpose
Impersonate any person or entity
Provide false or misleading information

Technical Prohibitions:

Attempt to gain unauthorized access to our systems or networks
Use automated systems (bots, scrapers, crawlers) without permission
Interfere with or disrupt our Website or servers
Introduce viruses, malware, or harmful code
Reverse engineer, decompile, or disassemble any part of our Services
Bypass security measures or access restrictions

Content Prohibitions:

Copy, reproduce, or distribute our Content without authorization
Modify, create derivative works, or commercially exploit our Content
Remove copyright notices, trademarks, or proprietary markings
Frame or mirror our Website without written permission

Commercial Prohibitions:

Resell or redistribute our Products without authorization
Use our Products for purposes other than intended use
Misrepresent the origin, quality, or specifications of our Products

Violation of these prohibitions may result in immediate termination of your access and legal action.

5. User Accounts

5.1 Account Creation

To access certain features, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information
Keep your password secure and confidential
Notify us immediately of unauthorized access

5.2 Account Responsibility

You are responsible for:

All activities that occur under your account
Maintaining the security of your account credentials
Any losses resulting from unauthorized use of your account

We are not liable for losses caused by unauthorized use of your account, but you may be liable for our losses or losses of others.

5.3 Account Termination

We reserve the right to:

Suspend or terminate your account at any time for any reason
Refuse service to anyone
Remove or disable access to Content

You may terminate your account by contacting us at info@fireprotek.com.

6. Products and Services

6.1 Product Information

We strive to provide accurate product information, including:

Technical specifications
Performance characteristics
Application guidelines
Safety information

However:

We do not warrant that product descriptions are error-free, complete, or current
We reserve the right to correct errors and update information without notice
Product images are for illustration purposes and may not reflect exact appearance
Actual product performance may vary based on application conditions

6.2 Product Availability

Product availability is subject to change without notice
We do not guarantee that products will always be in stock
We reserve the right to limit quantities or discontinue products
Prices are subject to change without notice

6.3 Product Use and Safety

You agree to:

Use products only as intended and according to instructions
Follow all safety guidelines and warnings
Comply with applicable building codes and regulations
Conduct appropriate testing before large-scale application
Ensure proper training for application personnel

Failure to follow instructions may void warranties and result in property damage or injury.

7. Orders and Purchases

7.1 Order Process

When you place an order:

You make an offer to purchase products at the stated price
We may accept or reject your order at our discretion
Order confirmation does not guarantee acceptance
We will notify you of order acceptance or rejection

7.2 Pricing

All prices are in Indian Rupees (INR) unless otherwise stated
Prices do not include taxes, duties, or shipping unless specified
We reserve the right to correct pricing errors
If a pricing error occurs, we will notify you and give you the option to:
Accept the correct price
Cancel your order for a full refund

7.3 Payment

Payment is due at the time of order unless credit terms are arranged
We accept online payment methods as displayed at checkout
Payment processing is handled by secure third-party processors
You authorize us to charge your payment method for all fees

7.4 Taxes

You are responsible for:

All applicable sales taxes, VAT, GST, and duties
Providing accurate tax information
Paying any additional taxes assessed after purchase

7.5 Order Cancellation

By You:

You may cancel orders before shipment by contacting us at info@fireprotek.com
Cancellation fees may apply for custom orders
Refunds will be processed according to our Refund Policy

By Us:

We may cancel orders for reasons including:
Product unavailability
Pricing errors
Suspected fraud
Force majeure events

8. Shipping and Delivery

8.1 Shipping Terms

Shipping costs are calculated at checkout
Delivery times are estimates and not guaranteed
Risk of loss transfers upon delivery to carrier (unless otherwise agreed)
International shipments may be subject to customs delays

8.2 Delivery Issues

You must:

Inspect products upon delivery
Report damage or shortages within 7 days
Provide photographic evidence of damage
Cooperate with claims investigations

Failure to report issues within the specified timeframe may void your right to compensation.

8.3 Undeliverable Shipments

If a shipment is undeliverable due to:

Incorrect address provided by you
Refusal to accept delivery
Failure to claim package

You will be responsible for:

Return shipping costs
Restocking fees (if applicable)
Storage fees (if applicable)

9. Returns and Refunds

9.1 Return Policy

Eligible Returns:

Unopened, unused products in original packaging
Returned within 14 days of delivery
Accompanied by proof of purchase
Not custom-ordered or special-order items

Non-Returnable Items:

Opened or used products
Custom-mixed formulations
Products without original packaging
Products damaged by misuse or improper storage

9.2 Return Process

To return a product:

Contact us at info@fireprotek.com to request Return Authorization
Receive Return Merchandise Authorization (RMA) number
Package product securely with RMA number clearly marked
Ship to the address provided (you pay return shipping unless product is defective)

Returns without RMA numbers will not be accepted.

9.3 Refunds

Refunds will be issued to the original payment method
Processing time: 7-10 business days after receipt of return
Refund amount: Purchase price minus shipping costs and restocking fees (if applicable)
Restocking fee: 10% for non-defective returns

9.4 Defective Products

If you receive a defective product:

Contact us immediately at info@fireprotek.com with photos and description
We will provide a prepaid return label
Full refund or replacement at your choice
No restocking fees for defective products

10. Warranties and Disclaimers

10.1 Product Warranties

Limited Warranty:

We warrant that our products will:

Conform to published specifications when properly applied
Be free from defects in materials and workmanship
Perform as described under normal use conditions

Warranty Period: 12 months from date of purchase

Warranty Exclusions:

This warranty does NOT cover:

Damage from misuse, abuse, or improper application
Failure to follow application instructions
Use in conditions outside specified parameters
Normal wear and tear
Damage from improper storage
Products purchased from unauthorized resellers
Consequential or incidental damages

Warranty Remedy:

Our sole obligation under this warranty is to:

Replace defective products, OR
Refund the purchase price

This warranty is in lieu of all other warranties, express or implied.

10.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness of content
Uninterrupted or error-free operation
Security or freedom from viruses

WE DO NOT WARRANT THAT:

The Website will meet your requirements
Services will be uninterrupted, timely, or secure
Results obtained will be accurate or reliable
Defects will be corrected

10.3 Fire Safety Disclaimer

IMPORTANT NOTICE:

While our fire-retardant products significantly improve fire safety, they:

Do NOT make wood completely fireproof
Are ONE component of a comprehensive fire safety strategy
Must be applied according to specifications for optimal performance
Should be combined with other safety measures (smoke detectors, fire extinguishers, evacuation plans)

Performance depends on:

Proper application technique
Wood type and condition
Fire intensity and duration
Environmental factors

We are not responsible for:

Fire damage or losses
Failure to prevent fire spread
Injuries or fatalities resulting from fire
Improper application or use

ALWAYS FOLLOW LOCAL FIRE SAFETY CODES AND REGULATIONS.

11. Limitation of Liability

11.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RESEARPA TECHTRENDS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

Indirect Damages:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Business interruption
Loss of goodwill or reputation
Cost of substitute products or services

Even if we have been advised of the possibility of such damages.

11.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE, SERVICES, OR PRODUCTS SHALL NOT EXCEED THE GREATER OF:

The amount you paid us in the 12 months preceding the claim, OR
₹10,000 INR / $100 USD / €100 EUR

11.3 Exceptions

Some jurisdictions do not allow limitation of liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct
Violations of consumer protection laws

In such jurisdictions, our liability is limited to the minimum extent permitted by law.

11.4 Basis of the Bargain

You acknowledge that:

These limitations reflect the allocation of risk between the parties
The pricing of our products and services reflects these limitations
You would not receive these prices without these limitations

12. Indemnification

12.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Researpa Techtrends, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

Your use or misuse of the Website or Services
Your violation of these Terms
Your violation of any law or regulation
Your violation of third-party rights (including intellectual property, privacy, or publicity rights)
Your negligence or willful misconduct
Improper application or use of our products
Any content you submit or transmit through our Website

12.2 Defense and Settlement

We reserve the right to:

Assume exclusive defense and control of any matter subject to indemnification
Require your cooperation in defending such claims

You may not settle any claim without our prior written consent.

13. Intellectual Property Rights

13.1 Our Intellectual Property

All Content on our Website, including but not limited to:

Text, graphics, logos, images, videos
Software, code, and functionality
Trademarks, service marks, trade names
Product formulations and specifications
Technical documentation

Is owned by or licensed to Researpa Techtrends and protected by:

Copyright laws
Trademark laws
Trade secret laws
Patent laws
Other intellectual property laws

13.2 Trademarks

Researpa Techtrends, FireProtek, our logo, and product names are trademarks of Researpa Techtrends. You may not use our trademarks without prior written permission.

13.3 Restrictions

You may not:

Copy, reproduce, or distribute our Content without authorization
Create derivative works based on our Content
Use our intellectual property for commercial purposes
Remove or alter copyright notices or trademarks
Reverse engineer our product formulations

13.4 User-Generated Content

If you submit content to our Website (reviews, comments, photos):

You grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:

Use, reproduce, modify, and display your content
Incorporate your content into our marketing materials
Sublicense your content to third parties

You represent and warrant that:

You own or have rights to the content you submit
Your content does not violate third-party rights
Your content complies with these Terms

We reserve the right to:

Remove or refuse to post any content
Monitor and moderate user content
Disclose content to comply with legal obligations

14. Third-Party Links and Services

14.1 Third-Party Websites

Our Website may contain links to third-party websites, including:

Social media platforms
Payment processors
Shipping carriers
Industry resources
Partner websites

We are not responsible for:

Content on third-party websites
Privacy practices of third parties
Products or services offered by third parties
Accuracy or reliability of third-party information

Your use of third-party websites is at your own risk and subject to their terms and conditions.

14.2 Third-Party Services

We may use third-party service providers for:

Payment processing
Shipping and logistics
Analytics and advertising
Customer support
Website hosting

These providers have their own terms and privacy policies that govern your interactions with them.

15. Privacy and Data Protection

15.1 Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy at https://fireprotek.com/privacy-policy to understand:

What information we collect
How we use your information
Your privacy rights
How we protect your data

15.2 Consent to Data Processing

By using our Services, you consent to:

Collection and processing of your personal data as described in our Privacy Policy
Transfer of data to third-party service providers
International data transfers (where applicable)

15.3 Communications

By creating an account or making a purchase, you consent to receive:

Transactional emails (order confirmations, shipping updates)
Service-related communications
Marketing communications (you may opt out at any time)

16. Governing Law and Jurisdiction

16.1 For Users in India

Governing Law:
These Terms are governed by the laws of India, including:

Indian Contract Act, 1872
Sale of Goods Act, 1930
Consumer Protection Act, 2019
Information Technology Act, 2000
Digital Personal Data Protection Act, 2023

Jurisdiction:
Any disputes shall be subject to the exclusive jurisdiction of the courts in Mohali, Punjab, India.

16.2 For Users in the European Union

Governing Law:
These Terms are governed by EU regulations, including:

EU Consumer Rights Directive
EU Digital Content Directive
General Data Protection Regulation (GDPR)

Jurisdiction:

Consumers: You may bring claims in your country of residence
Businesses: Disputes shall be resolved in the courts of Mohali, Punjab, India

Consumer Rights:
Nothing in these Terms affects your statutory consumer rights under EU law.

16.3 For Users in the United States

Governing Law:
These Terms are governed by applicable federal laws and international commercial law principles, without regard to conflict of law provisions.

Jurisdiction:
Any disputes shall be subject to the jurisdiction of the courts in Mohali, Punjab, India, or courts mutually agreed upon by the parties.

16.4 International Users

If you access our Website from outside India, you are responsible for compliance with local laws. We make no representation that our Website or Services are appropriate or available for use in your location.

17. Dispute Resolution

17.1 Informal Resolution

Before filing a formal claim, you agree to:

Contact us at info@fireprotek.com describing the dispute
Provide reasonable information to help us understand and address your concerns
Negotiate in good faith for at least 30 days

Most disputes can be resolved through informal communication.

17.2 Mediation (India)

For users in India, we encourage mediation before litigation:

Disputes may be referred to mediation under the Mediation Act, 2023
Mediation will be conducted in Mohali, Punjab, India
We will participate in good faith in mediation efforts

17.3 Mediation (EU Users)

For users in the EU:

You may use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
We will participate in good faith in mediation efforts

17.4 Arbitration (Optional)

By mutual agreement, parties may submit disputes to arbitration:

Administered by an arbitration body mutually agreed upon
Conducted in Mohali, Punjab, India, or another mutually agreed location
One arbitrator selected according to arbitration rules
Arbitration costs shared as determined by the arbitrator

17.5 Consumer Rights

Nothing in this section affects your statutory consumer rights, including:

EU Consumer Rights Directive protections
Indian Consumer Protection Act remedies
State consumer protection laws (US)

18. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including:

Natural disasters (earthquakes, floods, fires, storms)
War, terrorism, civil unrest
Government actions, laws, or regulations
Pandemics or epidemics
Labor disputes or strikes
Supplier failures or shortages
Utility failures or telecommunications outages
Acts of God

During force majeure events:

Our obligations are suspended for the duration of the event
We will make reasonable efforts to minimize impact
You may cancel orders affected by prolonged delays (>30 days)

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

That provision shall be modified to the minimum extent necessary to make it valid and enforceable
If modification is not possible, the provision shall be severed
The remaining provisions shall continue in full force and effect

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of:

That right or provision
Our right to enforce it in the future
Any other right or provision

Any waiver must be in writing and signed by an authorized representative.

21. Assignment

21.1 By You

You may not assign, transfer, or delegate these Terms or your rights and obligations without our prior written consent.

21.2 By Us

We may assign these Terms or any rights or obligations hereunder:

To an affiliate or subsidiary
In connection with a merger, acquisition, or sale of assets
To any successor entity

22. Entire Agreement

These Terms, together with:

Our Privacy Policy
Any additional terms presented at the time of purchase
Product-specific terms and warranties

Constitute the entire agreement between you and Researpa Techtrends regarding your use of our Website and Services, and supersede all prior agreements, understandings, and communications.

23. Survival

The following provisions shall survive termination of these Terms:

Payment obligations
Intellectual property rights
Disclaimers and limitations of liability
Indemnification
Governing law and dispute resolution
Any other provisions that by their nature should survive

24. Language

These Terms are drafted in English. If translated into other languages:

The English version shall prevail in case of conflict
Translations are provided for convenience only

25. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Researpa Techtrends

Registered Address:
F-547, Modern Tower, 8A, Sector 75
Sahibzada Ajit Singh Nagar
Mohali, Punjab, 160055
India

Email: info@fireprotek.com
Website: https://fireprotek.com

For Legal Notices:
Researpa Techtrends
Legal Department
F-547, Modern Tower, 8A, Sector 75
Sahibzada Ajit Singh Nagar
Mohali, Punjab, 160055, India
Email: info@fireprotek.com

26. Special Provisions for Different Jurisdictions

26.1 India-Specific Provisions

Consumer Rights:

These Terms do not limit your rights under the Consumer Protection Act, 2019
You may file complaints with Consumer Forums for disputes under applicable thresholds
Unfair contract terms may be challenged under Indian law

Jurisdiction:

Subject to exclusive jurisdiction of courts in Mohali, Punjab, India
Governed by Indian Contract Act, 1872, and Sale of Goods Act, 1930

GST:

All prices include/exclude GST as specified at checkout
GST will be charged as per applicable rates

26.2 EU-Specific Provisions

Consumer Rights Directive:

14-day cooling-off period for distance sales (does not apply to custom products)
Right to cancel without giving reason
Full refund within 14 days of cancellation
You pay return shipping costs unless product is defective

Digital Content:

Right to conformity for digital content
Right to updates and support as specified

Unfair Contract Terms:

Any unfair terms under EU Directive 93/13/EEC are not enforceable
Consumer rights under national law are preserved

Online Dispute Resolution:

EU ODR platform: https://ec.europa.eu/consumers/odr

26.3 US-Specific Provisions

State-Specific Rights:

California users: See California Consumer Privacy Act rights in Privacy Policy
Your state consumer protection laws may provide additional rights

Electronic Signatures:

These Terms may be accepted electronically under E-SIGN Act
Electronic acceptance has the same legal effect as written signature

Warranty Disclaimers:

Some states do not allow disclaimer of implied warranties
In such states, disclaimers are limited to the extent permitted by law

27. Updates to Terms

27.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may be made to:

Reflect changes in our Services
Comply with legal requirements
Improve clarity or accuracy
Address new issues or concerns

27.2 Notice of Changes

We will notify you of material changes by:

Posting updated Terms on our Website with a new “Last Updated” date
Sending email notification to registered users (for material changes)
Displaying a prominent notice on our Website

27.3 Acceptance of Changes

Your continued use of our Website or Services after changes become effective constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms:

You must stop using our Website and Services
You may close your account
Existing orders will be governed by the Terms in effect at the time of purchase

27.4 Material Changes

For material changes that significantly affect your rights:

We will provide at least 30 days’ notice
You may terminate your account without penalty during the notice period
Continued use after the notice period constitutes acceptance

28. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms
✓ You agree to be bound by these Terms
✓ You have the legal capacity to enter into this Agreement
✓ You understand the limitations of liability and warranty disclaimers
✓ You consent to the dispute resolution provisions
✓ You have reviewed our Privacy Policy

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR WEBSITE OR SERVICES.

Quick Reference Summary

Topic	Key Points
Eligibility	18+ years (India/US), 16+ years (EU)
Returns	14 days, unopened products, with RMA
Warranty	12 months, limited to product replacement or refund
Liability Cap	Amount paid in last 12 months or ₹10,000 INR
Dispute Resolution	Mediation preferred, Courts in Mohali, Punjab, India
Governing Law	Indian law (primary jurisdiction)
Contact	info@fireprotek.com

Last Updated: February 8, 2026
Effective Date: February 8, 2026
Version: 1.0