Privacy Policy – Fire-Retardant Wood Polish Website
Compliant with: GDPR (EU), CCPA/CPRA (US), and IT Act 2000 & DPDP Act 2023 (India)
Privacy Policy
Effective Date: Feb, 8, 2026.
Last Updated: Feb 8, 2026
1. Introduction
Welcome to Researpa Techtrends (“we,” “our,” or “us”). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://fireprotek.com or use our services.
This policy complies with:
- General Data Protection Regulation (GDPR) – European Union
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) – United States
- Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023 (DPDP Act) – India
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information You Provide
When you interact with our website, you may voluntarily provide:
- Contact Information: Name, email address, phone number, postal address
- Business Information: Company name, job title, industry
- Inquiry Details: Project specifications, consultation requests, questions
- Account Information: Username, password (if you create an account)
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Records: Emails, chat messages, phone call records
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referral URLs
- Location Data: Approximate geographic location based on IP address
- Cookies and Tracking Technologies: See Section 5 for details
2.3 Information from Third Parties
We may receive information about you from:
- Business partners and affiliates
- Social media platforms (if you interact with us there)
- Public databases and marketing partners
- Analytics providers
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Delivery
- Process and fulfill product orders
- Provide customer support and respond to inquiries
- Schedule consultations and site visits
- Deliver technical documentation and specifications
3.2 Business Operations
- Improve our website and user experience
- Conduct market research and analysis
- Develop new products and services
- Manage customer relationships
3.3 Marketing and Communications
- Send promotional materials and product updates (with your consent)
- Provide personalized content and recommendations
- Conduct surveys and request feedback
3.4 Legal and Security
- Comply with legal obligations and regulations
- Prevent fraud and security threats
- Enforce our terms and conditions
- Protect our rights and property
3.5 Analytics and Improvement
- Analyze website traffic and user behavior
- Optimize website performance
- Test new features and functionality
4. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on:
- Consent: You have given explicit consent for specific purposes
- Contract Performance: Processing is necessary to fulfill our contract with you
- Legal Obligation: We must process data to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests (unless overridden by your rights)
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience, analyze usage, and deliver personalized content.
5.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality | Session/Persistent |
| Analytics Cookies | Track website usage and performance | Persistent |
| Marketing Cookies | Deliver personalized advertisements | Persistent |
| Preference Cookies | Remember your settings and preferences | Persistent |
5.3 Third-Party Cookies
We use third-party services that may set cookies:
- Google Analytics: Website analytics
- Facebook Pixel: Advertising and retargeting
- LinkedIn Insights: B2B marketing analytics
- YouTube: Embedded videos
5.4 Managing Cookies
You can control cookies through:
- Browser Settings: Most browsers allow you to block or delete cookies
- Cookie Consent Tool: Use our cookie banner to manage preferences
- Opt-Out Links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: https://optout.networkadvertising.org
Note: Disabling cookies may affect website functionality.
6. How We Share Your Information
We do not sell your personal information. We may share your data with:
6.1 Service Providers
Third-party vendors who assist with:
- Website hosting and maintenance
- Payment processing
- Email marketing and communications
- Customer relationship management (CRM)
- Analytics and advertising
- Shipping and logistics
6.2 Business Partners
- Authorized distributors and resellers
- Joint marketing partners (with your consent)
- Professional consultants (architects, contractors)
6.3 Legal Requirements
We may disclose information when required to:
- Comply with legal obligations, court orders, or government requests
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Prevent fraud or security threats
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
7. International Data Transfers
7.1 For EU Users (GDPR)
If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy Decisions for countries with equivalent data protection
- Privacy Shield Framework (where applicable)
7.2 For Indian Users (DPDP Act)
Data transfers outside India comply with DPDP Act requirements, including:
- Transfers only to countries approved by the Indian government
- Adequate contractual safeguards
- User consent where required
7.3 For US Users (CCPA/CPRA)
We do not sell personal information to third parties. Any data sharing is disclosed in this policy.
8. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Restricted access to personal data
- Secure Storage: Encrypted databases and secure servers
- Regular Audits: Security assessments and vulnerability testing
- Employee Training: Data protection and security awareness
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
Retention Periods:
- Customer Data: Duration of relationship + 7 years (for legal/tax purposes)
- Marketing Data: Until you withdraw consent or request deletion
- Website Analytics: 26 months (Google Analytics default)
- Transaction Records: As required by applicable law
After retention periods expire, we securely delete or anonymize your data.
10. Your Privacy Rights
10.1 Rights Under GDPR (EU Users)
You have the right to:
✓ Access: Request a copy of your personal data
✓ Rectification: Correct inaccurate or incomplete data
✓ Erasure (“Right to be Forgotten”): Request deletion of your data
✓ Restriction: Limit how we process your data
✓ Data Portability: Receive your data in a machine-readable format
✓ Object: Object to processing based on legitimate interests
✓ Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
✓ Lodge a Complaint: File a complaint with your local data protection authority
EU Data Protection Authorities: https://edpb.europa.eu/about-edpb/board/members_en
10.2 Rights Under CCPA/CPRA (California Users)
You have the right to:
✓ Know: What personal information we collect, use, and share
✓ Access: Request a copy of your personal information
✓ Delete: Request deletion of your personal information
✓ Opt-Out: Opt out of the sale of personal information (we do not sell data)
✓ Non-Discrimination: Not be discriminated against for exercising your rights
✓ Correct: Request correction of inaccurate information (CPRA)
✓ Limit Use: Limit use of sensitive personal information (CPRA)
We do not sell personal information and have not sold personal information in the past 12 months.
10.3 Rights Under DPDP Act (Indian Users)
You have the right to:
✓ Access: Obtain information about your personal data
✓ Correction: Correct inaccurate or incomplete data
✓ Erasure: Request deletion of your data
✓ Data Portability: Receive your data in a structured format
✓ Withdraw Consent: Withdraw consent at any time
✓ Grievance Redressal: File complaints with our Grievance Officer or Data Protection Board of India
10.4 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: info@fireprotek.com
Mail: F-547, Modern Tower, 8A, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160055, Mohali, Punjab, 160055, India
Response Time:
- GDPR: Within 30 days (extendable by 60 days for complex requests)
- CCPA/CPRA: Within 45 days (extendable by 45 days)
- DPDP Act: As specified by regulations
We may require verification of your identity before processing requests.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of:
- 16 years (EU/GDPR)
- 18 years (India/DPDP Act)
- 13 years (US/COPPA)
We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.
12. Third-Party Links
Our website may contain links to third-party websites, including:
- Social media platforms
- Partner websites
- Supplier websites
- Industry resources
We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.
13. Marketing Communications
13.1 Consent
We will only send marketing communications with your explicit consent (or where permitted by law).
13.2 Opt-Out
You can unsubscribe from marketing emails by:
- Clicking the “unsubscribe” link in any email
- Contacting us at info@fireprotek.com
- Updating your preferences in your account settings
Note: You will continue to receive transactional emails (order confirmations, shipping updates, etc.) even if you opt out of marketing.
14. Do Not Track (DNT) Signals
Some browsers offer “Do Not Track” (DNT) signals. Our website does not currently respond to DNT signals, but you can control tracking through cookie settings and opt-out tools.
15. California “Shine the Light” Law
California residents may request information about personal information shared with third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
16. Grievance Officer (India – DPDP Act)
For users in India, our designated Grievance Officer is:
Name: Faizan Syed
Email: info@fireprotek.com
The Grievance Officer will respond to complaints within the timeframe specified by Indian regulations.
17. Data Protection Officer (EU – GDPR)
For users in the EU, our Data Protection Officer (DPO) is:
Name: Faizan Syed
Email: info@fireprotek.com
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- Legal or regulatory requirements
- New features or services
Notification of Changes:
- Updated “Last Updated” date at the top of this policy
- Email notification for material changes (where required)
- Prominent notice on our website
Your continued use of our website after changes constitutes acceptance of the updated policy.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name: Researpa Techtrends
Email: info@fireprotek.com
Address: F-547, Modern Tower, 8A, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160055, Mohali, Punjab, 160055, India
For EU Users:
Data Protection Officer: info@fireprotek.com
For Indian Users:
Grievance Officer: info@fireprotek.com
For California Users:
CCPA Requests: info@fireprotek.com
20. Governing Law and Jurisdiction
20.1 For EU Users
This Privacy Policy is governed by GDPR and the laws of [EU Member State]. Disputes will be resolved in the courts of [Jurisdiction].
20.2 For US Users
This Privacy Policy is governed by the laws of [State], USA, and federal laws including CCPA/CPRA. Disputes will be resolved in the courts of [Jurisdiction].
20.3 For Indian Users
This Privacy Policy is governed by the Information Technology Act, 2000, DPDP Act 2023, and Indian laws. Disputes will be resolved in the courts of [City], India.
21. Consent
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
For EU Users: Where required, we will obtain your explicit consent before processing personal data.
For Indian Users: By using our services, you consent to the collection and processing of your personal data as described in this policy.
For California Users: You have the right to opt out of the sale of personal information (we do not sell data).
Summary of Your Rights
| Region | Key Rights |
|---|---|
| EU (GDPR) | Access, Rectification, Erasure, Restriction, Portability, Object, Withdraw Consent |
| California (CCPA/CPRA) | Know, Access, Delete, Opt-Out, Correct, Limit Use, Non-Discrimination |
| India (DPDP Act) | Access, Correction, Erasure, Portability, Withdraw Consent, Grievance Redressal |
Quick Contact
Privacy Inquiries: info@fireprotek.com
GDPR/EU Requests: info@fireprotek.com
CCPA/California Requests: info@fireprotek.com
DPDP/India Requests: info@fireprotek.com
Last Updated: Feb 8, 2026
Version: 1.0